Safety Report: Santa Fe Heights Healthcare Center, LLC
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
Fewer citations in the most recent cycle (39) than in the cycle before (51).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 8 | April 15, 2026; May 29, 2025; February 13, 2025; February 6, 2025; January 23, 2025; August 23, 2024; April 2, 2024; March 27, 2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 8 | February 9, 2026; February 3, 2026; May 17, 2025; February 13, 2025; January 23, 2025; January 2, 2025; July 10, 2024; November 22, 2023 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 7 | June 10, 2026; November 13, 2025; February 13, 2025; February 6, 2025; January 2, 2025; August 23, 2024; February 23, 2024 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 7 | February 9, 2026; February 13, 2025; February 6, 2025; November 20, 2024; October 2, 2024; February 23, 2024; October 28, 2023 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 5 | July 9, 2026; February 9, 2026; November 13, 2025; July 21, 2025; January 2, 2025 |
| Ensure that residents are fully informed and understand their health status, care and treatments. (F552) | 5 | June 10, 2026; February 9, 2026; November 18, 2025; February 13, 2025; October 2, 2024 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 5 | February 3, 2026; January 2, 2025; November 20, 2024; October 2, 2024; March 27, 2024 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F842) | 3 | July 9, 2026; February 9, 2026; December 4, 2024 |
| Provide safe, appropriate pain management for a resident who requires such services. (F697) | 3 | July 9, 2026; October 29, 2024; October 30, 2023 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 3 | April 15, 2026; February 13, 2025; April 2, 2024 |
| Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F688) | 3 | February 9, 2026; February 13, 2025; November 20, 2024 |
| Provide and implement an infection prevention and control program. (F880) | 3 | February 9, 2026; February 13, 2025; February 23, 2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F755) | 3 | February 9, 2026; February 13, 2025; February 23, 2024 |
| Provide safe and appropriate respiratory care for a resident when needed. (F695) | 3 | February 9, 2026; February 13, 2025; February 23, 2024 |
| Reasonably accommodate the needs and preferences of each resident. (F558) | 3 | February 9, 2026; February 13, 2025; February 23, 2024 |
| Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F912) | 3 | February 9, 2026; February 13, 2025; February 23, 2024 |
| Ensure each resident receives an accurate assessment. (F641) | 3 | July 21, 2025; February 13, 2025; November 20, 2024 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F550) | 3 | July 21, 2025; February 13, 2025; February 23, 2024 |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F803) | 2 | February 9, 2026; February 13, 2025 |
| Ensure medication error rates are not 5 percent or greater. (F759) | 2 | February 9, 2026; February 13, 2025 |
| Assist a resident in gaining access to vision and hearing services. (F685) | 2 | February 9, 2026; February 23, 2024 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 2 | April 7, 2025; January 23, 2025 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | February 13, 2025; February 23, 2024 |
| Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (F802) | 2 | February 13, 2025; February 23, 2024 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 2 | February 13, 2025; February 23, 2024 |
| Respond appropriately to all alleged violations. (F610) | 2 | February 13, 2025; August 23, 2024 |
| Protect each resident from the wrongful use of the resident's belongings or money. (F602) | 2 | May 19, 2024; October 12, 2023 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| May 17, 2025 | Fine | $29,848 |
| January 2, 2025 | Payment Denial | Payment denial for 19 days, starting February 21, 2025 |
| January 2, 2025 | Fine | $64,337 |
| May 19, 2024 | Fine | $18,984 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
July 21, 2026 — 1 citation · complaint investigation
July 9, 2026 — 3 citations · complaint investigation
June 10, 2026 — 2 citations · complaint investigation
April 15, 2026 — 2 citations · complaint investigation
February 9, 2026 — 23 citations
February 3, 2026 — 4 citations · complaint investigation
November 18, 2025 — 2 citations · complaint investigation
November 13, 2025 — 2 citations · complaint investigation
July 21, 2025 — 3 citations · complaint investigation
May 29, 2025 — 1 citation (includes serious) · complaint investigation
May 17, 2025 — 1 citation · complaint investigation
April 7, 2025 — 1 citation · complaint investigation
February 13, 2025 — 25 citations
February 6, 2025 — 3 citations · complaint investigation
January 23, 2025 — 3 citations (includes serious) · complaint investigation
January 2, 2025 — 4 citations (includes serious) · complaint investigation
December 4, 2024 — 1 citation · complaint investigation
November 20, 2024 — 4 citations · complaint investigation
October 29, 2024 — 1 citation · complaint investigation
October 2, 2024 — 4 citations · complaint investigation
August 23, 2024 — 3 citations · complaint investigation
July 10, 2024 — 1 citation · complaint investigation
May 23, 2024 — 1 citation · complaint investigation
May 19, 2024 — 1 citation (includes serious) · complaint investigation
April 2, 2024 — 2 citations · complaint investigation
March 27, 2024 — 2 citations · complaint investigation
February 23, 2024 — 16 citations
November 22, 2023 — 1 citation · complaint investigation
October 30, 2023 — 1 citation · complaint investigation
October 28, 2023 — 1 citation · complaint investigation
October 12, 2023 — 1 citation · complaint investigation
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare