Safety Report: Valley Palms Care Center
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
More citations in the most recent cycle (44) than in the cycle before (26).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 6 | May 8, 2026; April 21, 2026; May 1, 2025; January 22, 2025; August 9, 2024; February 18, 2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F755) | 6 | May 8, 2026; December 19, 2025; January 22, 2025; September 24, 2024; August 9, 2024; February 1, 2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 5 | May 8, 2026; January 22, 2025; February 18, 2024; November 27, 2023; October 25, 2023 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F550) | 5 | May 1, 2025; February 26, 2025; January 22, 2025; February 18, 2024; October 25, 2023 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 4 | May 8, 2026; January 22, 2025; November 27, 2024; February 18, 2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 4 | May 8, 2026; January 22, 2025; April 25, 2024; February 18, 2024 |
| Provide and implement an infection prevention and control program. (F880) | 4 | May 8, 2026; January 22, 2025; February 18, 2024; November 27, 2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F842) | 4 | May 8, 2026; July 16, 2024; February 18, 2024; February 1, 2024 |
| Reasonably accommodate the needs and preferences of each resident. (F558) | 4 | May 8, 2026; January 22, 2025; February 18, 2024; October 25, 2023 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 4 | February 13, 2026; September 5, 2025; February 6, 2025; January 22, 2025 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 3 | May 8, 2026; January 22, 2025; February 18, 2024 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 3 | May 8, 2026; April 21, 2026; September 5, 2025 |
| Ensure that residents are fully informed and understand their health status, care and treatments. (F552) | 2 | May 18, 2026; January 22, 2025 |
| Keep all essential equipment working safely. (F908) | 2 | May 8, 2026; February 18, 2024 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F804) | 2 | May 8, 2026; January 22, 2025 |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F803) | 2 | May 8, 2026; January 22, 2025 |
| Ensure that residents are free from significant medication errors. (F760) | 2 | May 8, 2026; February 18, 2024 |
| Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (F700) | 2 | May 8, 2026; April 25, 2024 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 2 | May 8, 2026; February 1, 2024 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 2 | May 8, 2026; September 4, 2024 |
| Develop and implement policies and procedures for flu and pneumonia vaccinations. (F883) | 2 | May 8, 2026; February 18, 2024 |
| Implement a program that monitors antibiotic use. (F881) | 2 | May 8, 2026; February 18, 2024 |
| Provide safe, appropriate dialysis care/services for a resident who requires such services. (F698) | 2 | May 8, 2026; January 22, 2025 |
| Provide safe, appropriate pain management for a resident who requires such services. (F697) | 2 | May 8, 2026; December 19, 2025 |
| Provide safe and appropriate respiratory care for a resident when needed. (F695) | 2 | May 8, 2026; February 18, 2024 |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F578) | 2 | May 8, 2026; February 18, 2024 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F690) | 2 | February 26, 2025; February 18, 2024 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 2 | February 6, 2025; August 9, 2024 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| January 22, 2025 | Fine | $17,332 |
| February 18, 2024 | Payment Denial | Payment denial for 5 days, starting March 19, 2024 |
| February 18, 2024 | Fine | $16,349 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
May 18, 2026 — 1 citation · complaint investigation
May 8, 2026 — 35 citations
April 21, 2026 — 3 citations · complaint investigation
February 13, 2026 — 2 citations · complaint investigation
December 19, 2025 — 3 citations · complaint investigation
September 5, 2025 — 2 citations · complaint investigation
May 1, 2025 — 3 citations · complaint investigation
February 26, 2025 — 2 citations · complaint investigation
February 6, 2025 — 2 citations · complaint investigation
January 22, 2025 — 16 citations (includes serious)
November 27, 2024 — 1 citation · complaint investigation
September 24, 2024 — 1 citation · complaint investigation
September 4, 2024 — 2 citations · complaint investigation
August 9, 2024 — 3 citations · complaint investigation
July 16, 2024 — 3 citations · complaint investigation
April 25, 2024 — 2 citations · complaint investigation
February 18, 2024 — 22 citations (includes serious)
February 1, 2024 — 3 citations · complaint investigation
November 27, 2023 — 2 citations · complaint investigation
October 25, 2023 — 5 citations · complaint investigation
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare