Safety Report: The Rehabilitation Center of North Hills
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
Fewer citations in the most recent cycle (25) than in the cycle before (48).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 10 | July 30, 2026; July 16, 2026; December 10, 2025; December 5, 2025; June 19, 2025; April 2, 2025; February 19, 2025; December 30, 2024; July 11, 2024; January 11, 2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F755) | 7 | July 16, 2026; December 10, 2025; June 19, 2025; May 16, 2025; January 28, 2025; July 11, 2024; February 23, 2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 7 | July 16, 2026; June 16, 2026; December 26, 2025; June 19, 2025; December 30, 2024; October 24, 2024; July 11, 2024 |
| Provide and implement an infection prevention and control program. (F880) | 6 | July 16, 2026; November 20, 2025; June 19, 2025; April 2, 2025; July 11, 2024; June 4, 2024 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F842) | 5 | July 16, 2026; June 19, 2025; March 6, 2025; January 15, 2025; July 11, 2024 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 4 | July 30, 2026; February 27, 2026; February 19, 2025; December 3, 2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 4 | July 16, 2026; June 19, 2025; October 3, 2024; July 11, 2024 |
| Provide safe, appropriate pain management for a resident who requires such services. (F697) | 4 | June 19, 2025; February 19, 2025; July 11, 2024; January 11, 2024 |
| Ensure each resident receives an accurate assessment. (F641) | 3 | July 16, 2026; December 5, 2025; April 15, 2025 |
| Reasonably accommodate the needs and preferences of each resident. (F558) | 3 | July 16, 2026; January 15, 2025; July 11, 2024 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F550) | 3 | June 19, 2025; July 11, 2024; June 4, 2024 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 2 | July 30, 2026; June 19, 2025 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | July 16, 2026; June 19, 2025 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 2 | July 16, 2026; June 19, 2025 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F690) | 2 | July 16, 2026; September 26, 2024 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 2 | July 16, 2026; June 19, 2025 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. (F677) | 2 | December 26, 2025; May 1, 2024 |
| Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. (F912) | 2 | June 19, 2025; July 11, 2024 |
| Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (F640) | 2 | June 19, 2025; July 11, 2024 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| July 11, 2024 | Payment Denial | Payment denial for 404 days, starting August 9, 2024 |
| July 11, 2024 | Fine | $102,986 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
July 30, 2026 — 3 citations · complaint investigation
July 16, 2026 — 13 citations
June 16, 2026 — 1 citation · complaint investigation
February 27, 2026 — 1 citation · complaint investigation
December 26, 2025 — 2 citations · complaint investigation
December 10, 2025 — 2 citations · complaint investigation
December 5, 2025 — 2 citations · complaint investigation
November 20, 2025 — 1 citation · complaint investigation
July 7, 2025 — 1 citation · complaint investigation
June 19, 2025 — 27 citations
May 16, 2025 — 2 citations · complaint investigation
April 15, 2025 — 1 citation · complaint investigation
April 2, 2025 — 2 citations · complaint investigation
March 6, 2025 — 2 citations · complaint investigation
February 19, 2025 — 5 citations · complaint investigation
January 28, 2025 — 1 citation · complaint investigation
January 15, 2025 — 2 citations · complaint investigation
December 30, 2024 — 2 citations · complaint investigation
December 3, 2024 — 1 citation · complaint investigation
October 24, 2024 — 1 citation · complaint investigation
October 3, 2024 — 1 citation · complaint investigation
September 26, 2024 — 1 citation · complaint investigation
July 11, 2024 — 16 citations (includes serious)
June 4, 2024 — 3 citations · complaint investigation
May 1, 2024 — 2 citations · complaint investigation
February 23, 2024 — 2 citations · complaint investigation
January 11, 2024 — 4 citations · complaint investigation
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare