Regency Care Center

Nursing Home

815 High Road
Norwalk, IA 50211 · Warren County
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Call (515) 981-4269

Official website not yet verified

Overall Medicare rating★★★★★

Overall: state avg 3.1 · U.S. 3.0

Health inspections★★★★★

Staffing★★★★★

Staffing: state avg 3.8 · U.S. 3.0

Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Important notices from CMS:

CMS has flagged this facility for abuse citations (the “abuse icon”). It is applied when a facility was cited for abuse at a level of harm in the past year, or at a potential-for-harm level in each of the last two years.
Ownership changed in the last 12 months. Past inspection results may reflect previous ownership.

Safety at a glance

3Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles

39Total health citations, last 3 inspection cycles

$109,892Federal fines, last 3 years (2 fines)

Most recent standard inspection: May 12, 2026.

Most recent serious findings

Provide safe, appropriate pain management for a resident who requires such services.

May 12, 2026 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

May 12, 2026 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

August 20, 2025 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (515) 981-4269 to ask about openings and waiting lists.

Nurse staffing

Total nurse hours per resident per day: 3.59 hours · state avg 3.86, U.S. 3.90
Registered nurse (RN) hours per resident per day: 0.47 hours
Total nurse hours on weekends: 3.20 hours · state avg 3.38
Nursing staff turnover (yearly): Not Available · state avg 44.1%
RN turnover (yearly): Not Available
Administrators who left (yearly): Not Available

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Iowa, Medicaid long-term care is provided through HCBS Elderly Waiver.

Ways to pay for care in Iowa →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Share What You Pay Estimate 3- and 5-year costs

Family Cameras & Video Access

Family-installed room cameras: Not Verified
Facility-provided room cameras: Not Verified
Authorized remote family viewing: Not Verified
Live video visitation: Not Verified

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application: Not yet checked
Online waiting-list form: Not yet checked
Online inquiry form: Not yet checked
Online tour scheduling: Not yet checked

Applying to several facilities with one form is coming soon. For now, please contact the facility directly.

Ownership

Ownership type: For profit - Corporation
Chain / affiliation: Campbell Street Services
Legal business name: Opco High Road Norwalk Ia LLC

Owner or manager	Role	Share
BIRCHWOOD HEALTHCARE PARTNERS LLC	INDIRECT OWNERSHIP INTEREST	—
BIRCHWOOD HEALTHCARE PARTNERS LLC	OPERATIONAL/MANAGERIAL CONTROL	—
CAMPBELL STREET SERVICES LLC	ADP OF THE SNF	—
CAMPBELL STREET SERVICES LLC	OPERATIONAL/MANAGERIAL CONTROL	—
CYCLONE HOLDCO LLC	ADP OF THE SNF	—
DOLE, ISAAC	ADP OF THE SNF	—
DOLE, ISAAC	INDIRECT OWNERSHIP INTEREST	—
DOLE, ISAAC	MANAGING CONTROL - GOVERNING BODY	—
DOLE, ISAAC	OPERATIONAL/MANAGERIAL CONTROL	—
GRUNEWALD, DALE	ADP OF THE SNF	—
GRUNEWALD, DALE	OPERATIONAL/MANAGERIAL CONTROL	—
HALL, CARLA	ADP OF THE SNF	—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number: 165399
Certified beds: 101
Average residents per day: 62.7
Medicare / Medicaid: Medicare and Medicaid
Continuing care retirement community: No
First certified: September 22, 1998
Last confirmed by official source: October 1, 2026

Staffing★★★★★

Serious citations*3

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