Safety Report: Hagerstown Healthcare Center
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
Fewer citations in the most recent cycle (21) than in the cycle before (29).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 5 | July 21, 2026; March 6, 2026; November 26, 2025; July 25, 2025; April 8, 2019 |
| Respond appropriately to all alleged violations. (F610) | 3 | May 18, 2026; December 22, 2023; April 8, 2019 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 3 | November 26, 2025; December 22, 2023; April 8, 2019 |
| Provide and implement an infection prevention and control program. (F880) | 3 | November 26, 2025; December 22, 2023; April 8, 2019 |
| Provide activities to meet all resident's needs. (F679) | 3 | November 26, 2025; December 22, 2023; April 8, 2019 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 3 | November 26, 2025; December 22, 2023; April 8, 2019 |
| Ensure each resident receives an accurate assessment. (F641) | 3 | November 26, 2025; December 22, 2023; April 8, 2019 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F842) | 3 | October 23, 2025; December 22, 2023; April 8, 2019 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 3 | October 23, 2025; December 22, 2023; April 8, 2019 |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F803) | 2 | July 21, 2026; December 22, 2023 |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (F585) | 2 | June 16, 2026; December 22, 2023 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 2 | March 6, 2026; December 22, 2023 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 2 | November 26, 2025; April 8, 2019 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 2 | November 26, 2025; April 8, 2019 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 2 | July 25, 2025; December 22, 2023 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 2 | December 22, 2023; April 8, 2019 |
| Ensure medication error rates are not 5 percent or greater. (F759) | 2 | December 22, 2023; April 8, 2019 |
| Ensure each resident’s drug regimen must be free from unnecessary drugs. (F757) | 2 | December 22, 2023; April 8, 2019 |
| Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (F756) | 2 | December 22, 2023; April 8, 2019 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 2 | December 22, 2023; April 8, 2019 |
| Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (F561) | 2 | December 22, 2023; April 8, 2019 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| March 6, 2026 | Fine | $10,358 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
July 21, 2026 — 2 citations · complaint investigation
June 16, 2026 — 1 citation · complaint investigation
May 18, 2026 — 1 citation · complaint investigation
March 6, 2026 — 3 citations (includes serious) · complaint investigation
November 26, 2025 — 12 citations
October 23, 2025 — 2 citations · complaint investigation
July 25, 2025 — 2 citations (includes serious) · complaint investigation
December 22, 2023 — 28 citations
April 8, 2019 — 37 citations (includes serious)
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare