Safety Report: White Oak Rehabilitation and Nursing Center
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
More citations in the most recent cycle (26) than in the cycle before (21).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 4 | June 22, 2026; April 29, 2025; January 18, 2024; May 28, 2021 |
| Provide and implement an infection prevention and control program. (F880) | 4 | June 22, 2026; April 3, 2026; April 29, 2025; May 28, 2021 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F842) | 4 | June 22, 2026; April 29, 2025; January 18, 2024; May 28, 2021 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 4 | April 3, 2026; April 29, 2025; January 18, 2024; May 28, 2021 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 3 | June 22, 2026; April 29, 2025; May 28, 2021 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 3 | June 22, 2026; April 29, 2025; May 28, 2021 |
| Keep all essential equipment working safely. (F908) | 3 | June 22, 2026; January 18, 2024; May 28, 2021 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 3 | June 22, 2026; January 18, 2024; May 28, 2021 |
| Ensure each resident receives an accurate assessment. (F641) | 3 | June 22, 2026; April 29, 2025; May 28, 2021 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 3 | April 29, 2025; January 18, 2024; May 28, 2021 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 3 | April 29, 2025; January 18, 2024; May 28, 2021 |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F921) | 2 | June 22, 2026; April 29, 2025 |
| Make sure that a working call system is available in each resident's bathroom and bathing area. (F919) | 2 | June 22, 2026; January 18, 2024 |
| Have the Quality Assessment and Assurance group have the required members and meet at least quarterly (F868) | 2 | June 22, 2026; May 28, 2021 |
| Observe each nurse aide's job performance and give regular training. (F730) | 2 | June 22, 2026; May 28, 2021 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. (F677) | 2 | June 22, 2026; January 18, 2024 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 2 | June 22, 2026; April 29, 2025 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 2 | April 29, 2025; May 28, 2021 |
| Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. (F625) | 2 | April 29, 2025; January 18, 2024 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F550) | 2 | April 29, 2025; May 28, 2021 |
| Post nurse staffing information every day. (F732) | 2 | April 29, 2025; May 28, 2021 |
| Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (F623) | 2 | January 18, 2024; May 28, 2021 |
| Respond appropriately to all alleged violations. (F610) | 2 | January 18, 2024; May 28, 2021 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| April 29, 2025 | Fine | $76,515 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
June 22, 2026 — 24 citations
April 3, 2026 — 2 citations · complaint investigation
April 29, 2025 — 21 citations (includes serious)
January 18, 2024 — 14 citations · complaint investigation
May 28, 2021 — 36 citations
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare