Hermitage Healthcare (the)

Nursing Home

383 Mill Street
Worcester, MA 01602 · Worcester County
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Call (508) 791-8131

Official website not yet verified

Overall Medicare rating★★★★★

Overall: state avg 3.1 · U.S. 3.0

Health inspections★★★★★

Staffing★★★★★

Staffing: state avg 3.1 · U.S. 3.0

Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

0Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles

33Total health citations, last 3 inspection cycles

$0Federal fines, last 3 years (0 fines)

Most recent standard inspection: August 20, 2025.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (508) 791-8131 to ask about openings and waiting lists.

E-mail Hermitage Healthcare (the) about openings We help you write the message; you send it from your own e-mail.

Nurse staffing

Total nurse hours per resident per day: 3.71 hours · state avg 3.94, U.S. 3.90
Registered nurse (RN) hours per resident per day: 0.49 hours
Total nurse hours on weekends: 3.35 hours · state avg 3.52
Nursing staff turnover (yearly): 18.7% · state avg 37.6%
RN turnover (yearly): 18.2%
Administrators who left (yearly): 0

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Massachusetts, Medicaid long-term care is provided through Frail Elder Waiver (FEW).

Ways to pay for care in Massachusetts →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Share What You Pay Estimate 3- and 5-year costs

Family Cameras & Video Access

Family-installed room cameras: Not Verified
Facility-provided room cameras: Not Verified
Authorized remote family viewing: Not Verified
Live video visitation: Not Verified

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application: Not yet checked
Online waiting-list form: Not yet checked
Online inquiry form: Not yet checked
Online tour scheduling: Not yet checked

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type: For profit - Corporation
Chain / affiliation: Next Step Healthcare
Legal business name: 383 Mill Street Operator LLC

Owner or manager	Role	Share
DELL'ANNO, DAMIAN	CORPORATE OFFICER	—
DELL'ANNO, DAMIAN	INDIRECT OWNERSHIP INTEREST	—
KSHEERSAGAR, PANKAJ	ADP OF THE SNF	—
KSHEERSAGAR, PANKAJ	OPERATIONAL/MANAGERIAL CONTROL	—
NEXT STEP HEALTHCARE LLC	ADP OF THE SNF	—
NEXT STEP HEALTHCARE LLC	DIRECT OWNERSHIP INTEREST	—
NEXT STEP HEALTHCARE LLC	OPERATIONAL/MANAGERIAL CONTROL	—
STEPHAN, WILLIAM	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	—
WARD, KIMBERLY	ADP OF THE SNF	—
WARD, KIMBERLY	OPERATIONAL/MANAGERIAL CONTROL	—