Safety Report: Willowcreek Wellness & Rehabilitation
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
Fewer citations in the most recent cycle (33) than in the cycle before (38).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 8 | March 13, 2026; February 5, 2026; June 20, 2025; October 22, 2024; October 3, 2024; August 14, 2024; February 2, 2022; February 5, 2020 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 4 | August 14, 2026; August 14, 2024; February 2, 2022; February 5, 2020 |
| Ensure that residents are free from significant medication errors. (F760) | 3 | March 5, 2026; February 5, 2026; February 2, 2022 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 3 | March 5, 2026; February 5, 2026; February 2, 2022 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. (F677) | 3 | February 5, 2026; August 14, 2024; February 5, 2020 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 3 | January 7, 2026; February 2, 2022; February 5, 2020 |
| Provide and implement an infection prevention and control program. (F880) | 3 | June 20, 2025; February 2, 2022; February 5, 2020 |
| Provide enough food/fluids to maintain a resident's health. (F692) | 3 | October 22, 2024; August 14, 2024; February 2, 2022 |
| Provide safe, appropriate dialysis care/services for a resident who requires such services. (F698) | 3 | August 14, 2024; February 2, 2022; February 5, 2020 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 3 | August 14, 2024; February 2, 2022; February 5, 2020 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 2 | May 27, 2026; March 4, 2025 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F842) | 2 | March 18, 2026; August 14, 2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 2 | February 5, 2026; August 14, 2024 |
| Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (F740) | 2 | November 18, 2025; March 4, 2025 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 2 | June 20, 2025; March 4, 2025 |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (F585) | 2 | May 13, 2025; February 2, 2022 |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. (F607) | 2 | March 4, 2025; February 2, 2022 |
| Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. (F808) | 2 | October 3, 2024; August 14, 2024 |
| Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (F688) | 2 | August 14, 2024; February 5, 2020 |
| Allow residents to self-administer drugs if determined clinically appropriate. (F554) | 2 | August 14, 2024; February 2, 2022 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | February 2, 2022; February 5, 2020 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 2 | February 2, 2022; February 5, 2020 |
| Ensure medication error rates are not 5 percent or greater. (F759) | 2 | February 2, 2022; February 5, 2020 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| February 5, 2026 | Fine | $17,345 |
| June 20, 2025 | Fine | $16,149 |
| March 4, 2025 | Payment Denial | Payment denial for 35 days, starting March 7, 2025 |
| March 4, 2025 | Fine | $47,499 |
| August 14, 2024 | Payment Denial | Payment denial for 6 days, starting November 14, 2024 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
August 14, 2026 — 2 citations · complaint investigation
May 27, 2026 — 1 citation · complaint investigation
March 18, 2026 — 1 citation · complaint investigation
March 13, 2026 — 1 citation (includes serious) · complaint investigation
March 5, 2026 — 2 citations · complaint investigation
February 5, 2026 — 5 citations · complaint investigation
January 7, 2026 — 1 citation · complaint investigation
November 18, 2025 — 2 citations · complaint investigation
June 20, 2025 — 3 citations (includes serious) · complaint investigation
May 13, 2025 — 2 citations · complaint investigation
March 4, 2025 — 6 citations (includes serious) · complaint investigation
October 22, 2024 — 2 citations · complaint investigation
October 3, 2024 — 2 citations · complaint investigation
August 14, 2024 — 18 citations (includes serious)
February 2, 2022 — 23 citations (includes serious)
February 5, 2020 — 23 citations (includes serious)
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare