Safety Report: Emerald Nursing & Rehabilitation Mercy
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
More citations in the most recent cycle (44) than in the cycle before (24).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 7 | May 7, 2026; April 9, 2026; March 18, 2026; July 28, 2025; June 5, 2025; March 20, 2025; July 23, 2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 6 | June 16, 2026; May 7, 2026; April 9, 2026; March 24, 2026; March 20, 2025; July 23, 2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 5 | July 20, 2026; June 16, 2026; March 18, 2026; June 5, 2025; March 20, 2025 |
| Provide and implement an infection prevention and control program. (F880) | 5 | May 7, 2026; March 18, 2026; March 20, 2025; February 15, 2024; February 14, 2023 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 5 | March 18, 2026; November 18, 2025; April 17, 2025; March 20, 2025; November 14, 2024 |
| Provide safe, appropriate dialysis care/services for a resident who requires such services. (F698) | 4 | April 9, 2026; April 30, 2025; February 15, 2024; February 14, 2023 |
| Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F693) | 3 | July 20, 2026; June 16, 2026; May 7, 2026 |
| Ensure that residents are free from significant medication errors. (F760) | 3 | April 9, 2026; July 28, 2025; July 23, 2024 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 3 | March 18, 2026; March 20, 2025; February 15, 2024 |
| Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F726) | 2 | June 16, 2026; November 14, 2024 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 2 | June 16, 2026; March 18, 2026 |
| Respond appropriately to all alleged violations. (F610) | 2 | June 16, 2026; March 24, 2026 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 2 | June 16, 2026; May 7, 2026 |
| Provide enough food/fluids to maintain a resident's health. (F692) | 2 | April 9, 2026; February 15, 2024 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 2 | March 18, 2026; February 14, 2023 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 2 | July 28, 2025; October 1, 2024 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F690) | 2 | April 17, 2025; February 15, 2024 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| March 18, 2026 | Payment Denial | Payment denial for 850 days, starting April 9, 2026 |
| March 18, 2026 | Fine | $324,810 |
| July 28, 2025 | Fine | $22,386 |
| November 14, 2024 | Fine | $23,491 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
July 20, 2026 — 2 citations (includes serious) · complaint investigation
June 16, 2026 — 9 citations (includes serious) · complaint investigation
May 7, 2026 — 6 citations (includes serious) · complaint investigation
April 9, 2026 — 7 citations (includes serious) · complaint investigation
March 24, 2026 — 2 citations · complaint investigation
March 18, 2026 — 8 citations (includes serious) · complaint investigation
November 18, 2025 — 1 citation · complaint investigation
July 28, 2025 — 3 citations (includes serious) · complaint investigation
June 5, 2025 — 2 citations · complaint investigation
April 30, 2025 — 1 citation · complaint investigation
April 17, 2025 — 3 citations · complaint investigation
March 20, 2025 — 9 citations · complaint investigation
November 14, 2024 — 2 citations (includes serious) · complaint investigation
October 1, 2024 — 1 citation · complaint investigation
July 23, 2024 — 5 citations · complaint investigation
February 15, 2024 — 12 citations
November 7, 2023 — 1 citation · complaint investigation
February 14, 2023 — 7 citations
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare