Havenwood-Heritage Heights

Nursing Home

33 Christian Avenue
Concord, NH 03301 · Merrimack County
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Call (603) 224-5363

Official website not yet verified

Overall Medicare rating★★★★★

Overall: state avg 3.0 · U.S. 3.0

Health inspections★★★★★

Staffing★★★★★

Staffing: state avg 3.4 · U.S. 3.0

Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

0Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles

7Total health citations, last 3 inspection cycles

$0Federal fines, last 3 years (0 fines)

Most recent standard inspection: April 22, 2026.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (603) 224-5363 to ask about openings and waiting lists.

E-mail Havenwood-Heritage Heights about openings We help you write the message; you send it from your own e-mail.

Nurse staffing

Total nurse hours per resident per day: 4.71 hours · state avg 3.87, U.S. 3.90
Registered nurse (RN) hours per resident per day: 0.83 hours
Total nurse hours on weekends: 4.59 hours · state avg 3.43
Nursing staff turnover (yearly): Not Available · state avg 43.4%
RN turnover (yearly): Not Available
Administrators who left (yearly): Not Available

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In New Hampshire, Medicaid long-term care is provided through Choices for Independence (CFI) Waiver.

Ways to pay for care in New Hampshire →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Share What You Pay Estimate 3- and 5-year costs

Family Cameras & Video Access

Family-installed room cameras: Not Verified
Facility-provided room cameras: Not Verified
Authorized remote family viewing: Not Verified
Live video visitation: Not Verified

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application: Not yet checked
Online waiting-list form: Not yet checked
Online inquiry form: Not yet checked
Online tour scheduling: Not yet checked

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type: Non profit - Corporation
Chain / affiliation: Not Available
Legal business name: United Church of Christ Retirement Community INC

Owner or manager	Role	Share
CITIZENS BANK NA	5% OR GREATER MORTGAGE INTEREST	—
CITIZENS FUNDING CORPORATION	5% OR GREATER MORTGAGE INTEREST	—
GILL, DAVID	CORPORATE DIRECTOR	—
GILL, DAVID	CORPORATE OFFICER	—
HATFIELD, DOUGLAS	CORPORATE DIRECTOR	—
JUDD, TRACY	CORPORATE OFFICER	—
JUDD, TRACY	OPERATIONAL/MANAGERIAL CONTROL	—
NEW HAMPSHIRE HEALTH AND EDUCATION FACILITIES AUTHORITY	5% OR GREATER MORTGAGE INTEREST	—
PALMIERI, MICHAEL	CORPORATE OFFICER	—
PALMIERI, MICHAEL	OPERATIONAL/MANAGERIAL CONTROL	—
RANKIN, GORDON	CORPORATE DIRECTOR	—
SKABO, SEAN	CORPORATE DIRECTOR	—