Safety Report: Waterview Heights Rehabilitation and Nursing Cente
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
The same number of citations in the most recent cycle as in the cycle before (28).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Provide care and assistance to perform activities of daily living for any resident who is unable. (F677) | 5 | July 17, 2026; December 22, 2025; May 9, 2025; September 17, 2024; January 25, 2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 4 | August 21, 2026; December 22, 2025; May 9, 2025; January 25, 2024 |
| Provide and implement an infection prevention and control program. (F880) | 4 | July 17, 2026; December 22, 2025; May 9, 2025; September 17, 2024 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 4 | December 22, 2025; May 9, 2025; September 17, 2024; January 25, 2024 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 4 | December 22, 2025; May 9, 2025; September 17, 2024; January 25, 2024 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 4 | December 22, 2025; May 9, 2025; September 17, 2024; January 25, 2024 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 3 | December 22, 2025; May 9, 2025; September 17, 2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 3 | December 22, 2025; May 9, 2025; September 17, 2024 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F550) | 3 | December 22, 2025; May 9, 2025; September 17, 2024 |
| Ensure that residents are free from significant medication errors. (F760) | 3 | May 9, 2025; September 17, 2024; January 25, 2024 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F725) | 3 | May 9, 2025; September 17, 2024; January 25, 2024 |
| Honor each resident's preferences, choices, values and beliefs. (F675) | 2 | December 22, 2025; May 9, 2025 |
| Have a plan that describes the process for conducting QAPI and QAA activities. (F865) | 2 | December 22, 2025; May 9, 2025 |
| Administer the facility in a manner that enables it to use its resources effectively and efficiently. (F835) | 2 | December 22, 2025; May 9, 2025 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F804) | 2 | December 22, 2025; May 9, 2025 |
| Provide safe, appropriate dialysis care/services for a resident who requires such services. (F698) | 2 | December 22, 2025; May 9, 2025 |
| Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (F693) | 2 | December 22, 2025; September 17, 2024 |
| Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (F582) | 2 | December 22, 2025; January 25, 2024 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 2 | May 9, 2025; September 17, 2024 |
| Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. (F837) | 2 | May 9, 2025; September 17, 2024 |
| Honor the resident's right to organize and participate in resident/family groups in the facility. (F565) | 2 | May 9, 2025; September 17, 2024 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F690) | 2 | May 9, 2025; September 17, 2024 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| December 22, 2025 | Payment Denial | Payment denial for 102 days, starting February 14, 2026 |
| December 22, 2025 | Fine | $299,319 |
| May 9, 2025 | Fine | $185,840 |
| September 17, 2024 | Fine | $314,554 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
August 21, 2026 — 1 citation (includes serious) · complaint investigation
July 17, 2026 — 3 citations (includes serious) · complaint investigation
December 22, 2025 — 24 citations (includes serious)
May 9, 2025 — 28 citations (includes serious)
September 17, 2024 — 20 citations (includes serious)
January 25, 2024 — 14 citations · complaint investigation
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare