Heritage Hall Lexington
Availability Unknown
Shenandoah Valley Health and Rehab
3737 Catalpa Ave
Buena Vista, VA 24416 · Buena Vista City County
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Official website not yet verified
Overall: state avg 3.1 · U.S. 3.0
Staffing: state avg 2.5 · U.S. 3.0
Source: CMS Care Compare (data as of October 1, 2026)
Important notices from CMS:
- The most recent standard health inspection was more than two years ago.
Safety at a glance
3Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
37Total health citations, last 3 inspection cycles
$50,635Federal fines, last 3 years (1 fine)
Most recent standard inspection: February 23, 2023.
Most recent serious findings
G
Provide safe, appropriate dialysis care/services for a resident who requires such services.
G
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Availability
Availability Unknown
This facility has not confirmed current availability. We never estimate vacancies. Please call (540) 261-7444 to ask about openings and waiting lists.
E-mail Shenandoah Valley Health and Rehab about openings We help you write the message; you send it from your own e-mail.
Nurse staffing
- Total nurse hours per resident per day
- 3.30 hours · state avg 3.88, U.S. 3.90
- Registered nurse (RN) hours per resident per day
- 0.57 hours
- Total nurse hours on weekends
- 3.01 hours · state avg 3.35
- Nursing staff turnover (yearly)
- 56.7% · state avg 47.5%
- RN turnover (yearly)
- 41.7%
- Administrators who left (yearly)
- 1
Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).
Source: CMS Provider Information (data as of October 1, 2026)
Paying for care
Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.
In Virginia, Medicaid long-term care is provided through Cardinal Care / CCC Plus Waiver.
Pricing
Published price: Not Yet Verified
What families report paying
No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.
Yearly price increases
No increase reports yet. Shown after 5 reports.
Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.
Family Cameras & Video Access
- Family-installed room cameras
- Not Verified
- Facility-provided room cameras
- Not Verified
- Authorized remote family viewing
- Not Verified
- Live video visitation
- Not Verified
We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.
Applying & contacting
- Online admission application
- Not yet checked
- Online waiting-list form
- Not yet checked
- Online inquiry form
- Not yet checked
- Online tour scheduling
- Not yet checked
Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.
Ownership
- Ownership type
- For profit - Corporation
- Chain / affiliation
- Trio Healthcare
- Legal business name
- Gl Virginia Shenandoah LLC
| Owner or manager | Role | Share |
|---|---|---|
| GL VIRGINIA HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% |
| GENTRY, BOYD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| GENTRY, BOYD | CORPORATE OFFICER | — |
| LAM, ANGELA | W-2 MANAGING EMPLOYEE | — |
| RUBENSTEIN, DAVID | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| RUBENSTEIN, DAVID | CORPORATE OFFICER | — |
| TRIO HEALTH CARE - EAST, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| TRIO HEALTHCARE INVESTORS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| TRIO HEALTHCARE LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
Source: CMS Provider Information (data as of October 1, 2026)
About this listing
- CMS Certification Number
- 495168
- Certified beds
- 93
- Average residents per day
- 88.1
- Medicare / Medicaid
- Medicare and Medicaid
- Continuing care retirement community
- No
- First certified
- January 27, 1987
- Last confirmed by official source
- October 1, 2026
Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.
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