Safety Report: Henrico Health & Rehabilitation Center
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
Fewer citations in the most recent cycle (17) than in the cycle before (43).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 6 | January 15, 2026; July 22, 2025; May 13, 2025; September 6, 2024; May 8, 2024; October 4, 2023 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 4 | July 8, 2026; January 15, 2026; February 24, 2025; October 4, 2023 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 4 | May 13, 2025; December 7, 2023; October 4, 2023; September 10, 2021 |
| Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (F925) | 3 | July 8, 2026; September 6, 2024; October 4, 2023 |
| Provide safe and appropriate respiratory care for a resident when needed. (F695) | 3 | January 15, 2026; December 7, 2023; October 4, 2023 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 3 | July 22, 2025; May 13, 2025; October 4, 2023 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 3 | September 6, 2024; May 8, 2024; October 4, 2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F755) | 2 | July 8, 2026; October 4, 2023 |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (F921) | 2 | January 15, 2026; September 6, 2024 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | January 15, 2026; September 10, 2021 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F804) | 2 | January 15, 2026; October 4, 2023 |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (F803) | 2 | January 15, 2026; October 4, 2023 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 2 | May 13, 2025; October 4, 2023 |
| Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (F887) | 2 | October 4, 2023; September 10, 2021 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| February 24, 2025 | Fine | $132,741 |
| September 6, 2024 | Fine | $23,196 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
July 8, 2026 — 4 citations · complaint investigation
January 15, 2026 — 13 citations
July 22, 2025 — 2 citations · complaint investigation
May 13, 2025 — 4 citations (includes serious) · complaint investigation
February 24, 2025 — 5 citations · complaint investigation
September 6, 2024 — 4 citations (includes serious) · complaint investigation
May 8, 2024 — 3 citations · complaint investigation
December 7, 2023 — 2 citations · complaint investigation
October 4, 2023 — 32 citations (includes serious)
September 10, 2021 — 11 citations (includes serious)
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare