Shenandoah Center

Nursing Home

50 Mulberry Tree Street
Charles Town, WV 25414 · Jefferson County
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Call (304) 724-1101

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.1 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 2.6 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

4Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
53Total health citations, last 3 inspection cycles
$48,469Federal fines, last 3 years (4 fines)

Most recent standard inspection: March 11, 2026.

Most recent serious findings

K
Provide safe, appropriate dialysis care/services for a resident who requires such services.
July 26, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected more than a very small number of residents, or happened repeatedly.
J
Ensure that residents are free from significant medication errors.
July 26, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff.
J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 26, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (304) 724-1101 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

E-mail Shenandoah Center about openings We help you write the message; you send it from your own e-mail.

Nurse staffing

Total nurse hours per resident per day
3.09 hours · state avg 3.71, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.96 hours
Total nurse hours on weekends
2.63 hours · state avg 3.17
Nursing staff turnover (yearly)
40% · state avg 43.7%
RN turnover (yearly)
35.3%
Administrators who left (yearly)
0

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In West Virginia, Medicaid long-term care is provided through Aged and Disabled Waiver (ADW).

Ways to pay for care in West Virginia →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Corporation
Chain / affiliation
Genesis Healthcare
Legal business name
50 Mulberry Tree Street Operations LLC
Owner or managerRoleShare
GENESIS WV HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%
ALBAUGH, MIRANDAADP OF THE SNF—
ALBAUGH, MIRANDAOPERATIONAL/MANAGERIAL CONTROL—
BERG, MICHAELCORPORATE OFFICER—
BRIDGEFORD, LAURACORPORATE OFFICER—
BURNER, EILISHADP OF THE SNF—
BURNER, EILISHOPERATIONAL/MANAGERIAL CONTROL—
FC-GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
515167
Certified beds
78
Average residents per day
75.8
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
April 16, 1998
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

Nearby facilities

Willow Tree Healthcare Center

1263 South George Street, Charles Town, WV 25414 · 1.0 miles away
Nursing Home104 certified bedsAccepts MedicaidMedicare certified(304) 725-6575
Availability Unknown
Overall (Medicare)★★★★★
Health inspections★★★★★
Staffing★★★★★
Serious citations*1
View details

Canterbury Center

80 Maddex Drive, Shepherdstown, WV 25443 · 10.2 miles away
Nursing Home62 certified bedsAccepts MedicaidMedicare certified(304) 876-9422
Availability Unknown
Overall (Medicare)★★★★★
Health inspections★★★★★
Staffing★★★★★
Serious citations*0
View details

Care Haven Center

2720 Charles Town Road, Martinsburg, WV 25401 · 10.6 miles away
Nursing Home68 certified bedsAccepts MedicaidMedicare certified(304) 263-0933
Availability Unknown
Overall (Medicare)★★★★★
Health inspections★★★★★
Staffing★★★★★
Serious citations*0
View details
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